Essential Functions:

The BI Analyst will support definition, implementation and testing of reports needed for the implementation of a retail customer loyalty program. The reports will provide both pre and post-analysis of the loyalty program. Existing SAP reports will also be assessed for suitability for use to support the loyalty program needs.

Requisite Knowledge, Skills & Abilities:

Technical:

General:

• Derive insights and champion the voice of the customer in business decisions.
• Analyze and interpret data in support of direct marketing campaign strategy development, program implementation, and evaluation/back-end analysis.
• Support an actionable customer value segmentation that enables the client’s business units to act as advocates for best customers.
• Sift through data, identify critical information, analyze, develop hypothesizes, and make recommendations to a broader audience.
• Measure the performance and impact of business initiatives and communicate effectively across the client business; role will provide an additional point of influence for the client organization.
• Organize and analyze data from all sources, using statistical methods to ensure validity of results.
• Partner with client resources to scope, design, develop, test, implement, and maintain business reports.
• Identify areas of opportunity that may be within the data but not recognized by the broader organization.
• Provide training to client users on functionality and use of client database.
• Manage requests that come from a variety of sources, at varying times, with varying beginning and end dates.
• Support client needs in a timely and efficient manner demonstrating a sense of urgency, tenacity, and commitment to quality and excellence.
• Maintain lists of potential enhancements and issues.

Desired Experience:

• 5+ years experience data mining, relational databases, SAS, SPSS, and SQL, including complex query structures.
• Must have experience building regression-based models and using other modeling techniques.
• Strong knowledge of standard algorithms such as linear regression, logistic regression, clustering, decision trees, and affinity analysis.
• Comfort with relational database theory, third normal form, and data models.
• Retail grocery industry knowledge and experience with industry data.
• Must be able and willing to work at the client office in Sacramento.
• Knowledge of SAP CRM 7.0 a plus.
• Knowledge of SAP BI/BW/BeX, SAP BOBJ and/or SAP Dashboard Design (formerly Xcelsius) a plus.

Please send your resume to recruiting@spitfiregroup.com. Principals only please.
Unfortunately we are unable to support relocation or sponsorships at this time.